Column: David Lloyd
Hit or Moss?
What's the worst accusation you can level at a website? That it's badly written? That it's defamatory? That it's an affront to taste and decency? Or that it gets the hits?

A couple of weeks ago I wrote a silly little Sunday feature, listing the top ten UNESCO ‘at risk’ cities: rounding up other World Heritage Sites on the naughty stair. Nothing particularly earth shattering. A flippant piece of fun. Who doesn’t love a top ten? Or, for that matter, seven?

But the innocuous post elicited a stern rebuke from a regular reader along the lines of ‘why is SevenStreets so desperate for hits? Are you having a slow traffic day? I’m very disappointed in this feature…’ Disagreeing with stuff we write is all grist for the mill. But the accusation that were all about the hits stung. All I was actually doing was writing something that amused me.

When did the biggest insult you could hurl at a site become ‘you want hits’? What’s the alternative? Write for Google Docs, and don’t share your password?

The response raised the elephant in the website room. The H bomb.

We like to think we’re a community, us website writers, artists and opinion-mouthers. But ask a site owner to show us your hits…and we kinda go all shy. Yeah us who, given any opportunity, are desperate to share our innermost minutiae to the wired world.

Odd that, innit?

Is it a crime to post stuff you know its nothing but a bit of hit candy? Is it cynical to linkbait to death your tweets and FB posts?

It’s something I’ve wrestled with at SevenStreets. But here’s how I see it. If it’s your site, and you genuinely post what you’re interested in, something you’d like to read, and write it to the best of your ability (without cynically trying to second guess what will ‘go’ ‘viral’), you can sleep at night.

All of which means that, often, stuff you post will elicit a trickle of response. We’re chipping away at the margins here. A feature on the Arabic Arts Festival will, if you’re lucky, huff and puff its way to 500 hits. But you post it because you genuinely want to direct your readers to something amazing in their midst.

But that’s all a bit disingenuous if you don’t have an audience, yeah? Or if you’re merely reinforcing your message to the already converted.

So now and again, it’s cool to have those water-cooler features: you know, the ones that make your stat graph look like a series of teepees in a gently undulating field.

They’re the only way we know you’re going to increase your audience without paying Facebook to promote your posts, or selling your soul away with SEO snake oil. It’s the only thing we’ve done since launch.

But these features are the big guns. And with all heavy artillery, you have to handle with care. With a decent audience comes responsibility.

And so it was that yesterday I was given the nod to a feature about Amanda Moss’s Lifestyle events. And I knew it was going to be something that struck a chord.

But, equally, after stories like this, and like this, I was determined to do something more constructive with it this time.

A scurrilous story about a marmite business person would get hits, sure. But how to harness them?

And so we struck up the idea of making a sure-fire hit harvest into a force for good - and we asked SevenStreets readers - for once - to retweet (we find that a bit non-u, if we’re honest) and we politely suggested, for those who could, a donation of a quid or two.

Wow.

In 24 hours you directly raised over £500 - and, we understand, Clatterbridge received the same amount directly. That’s £1,000 - which, in a neat echo of the original feature, was the amount Amanda was hoping her Wirral Fashion event would have raised. And, as this is a charity close to my heart, it brought a tear to my eye. Probably more than one, actually.

But more than that, the feature kickstarted a conversation. Your words far outweighing ours - and, (dammit) on the whole, they were wiser too. It invited 100 or so people to share their stories - good, bad and fifty shades of grey intbetween (and plenty I can’t post, sorry).

And this, above all else, is why this website is something I’m dead chuffed to be a part of.

All of which shows something. Hits can be good, too.

Thank you.

RELATED » Columns : Running Scared?
12 July 2012

Your Comments

16 Comments so far

  1. Carol Ramsay says:

    Bravo!!

    Keep up the good work. I’m so pleased for Clatterbridge on the funding too, well done David.

  2. Nic Callaghan says:

    Completely lost all interest in whatever the eventual point (if there is one) was supposed to be after reading three or four paragraphs of this shite. Helpful Hint: Learn to write before seeking other people’s attention for doing so.

  3. David Lloyd says:

    This is the other reason I love this site so much. All that free advice.
    (and thanks Carol)

  4. ninjah says:

    we love you guys… seven streets is what every local magazine, be it in print or online, should be. Its whats going on in my hometown, be it good or bad. And after all if i want some pre-loved hair or to have needles stuck in my face i can use Google to find that right?!

    Keep up the great work, and well done on the fund-raising xxx

  5. David Lloyd says:

    yeah, that’s how we get our hair. Want a link? x

  6. ninjah says:

    do you charge for giving out links?! ;) x

  7. Pop Tart says:

    Nic, keep up dahlink, we all know what this artlicle is about. Where have you been for the last couple of days?

  8. Claudia says:

    Does David charge for giving links? A tricky question, you see that would be priceless.

  9. David Lloyd says:

    Speak to my legal team, people.

  10. I’m confused as usual.

  11. Lionel Hutz, Attorney at Law says:

    Cease and desist! Cease and desist!

    … oooh, a penny!

  12. Vicky says:

    Your blog is one of the (very) few that I read on a regular basis. A blog should be just that, a collection of the writer’s thoughts, ponderings, witterings, daily amusements, causes and musings. I don’t know what brand of English Nic Callaghan subscribes to, but I always find SevenStreets’ posts well written, relevant, often amusing, and, in the curious case of Amanda Moss and the Clatterbridge Cash, right on the proverbial money.

    You can’t please all of the people all of the time - but then, any writer worth his or her salt really doesn’t want to.

  13. Unsurprised says:

    Expertly done, if only more would follow suit rather than chasing hits like e-number fuelled 6yr olds.

  14. Ad Buyer says:

    If you want to know about hits then just ask the advertising department of any website. They boast about improbable numbers of people going to their pages.

    One magazine, recently featured on this very site, apparently produces more magazines than there are people in Liverpool and attracts more hits than the population of Merseyside and the surrounding areas.

    If an ad seller tells you about how many hits their site gets then halve it, halve it again and take off another half for good measure.

  15. I agree with Vicky.

  16. JULES says:

    i agree with ad buyer.


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