From Liverpool Central to West Kirby is barely 30 minutes on the train, but is a different world away. Along the way there are oddities to explore - we have some suggestions on how to explore them.
When is a corporate Twitter account a bad move? When it inflames the already-frayed nerves of your customers? John Meadowcroft shares his Twitter tennis matches with MerseyRail and asks: is it so hard to give us some answers, please?